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Acceptable Use Policy

Last Updated: 27th May 2026 — Acceptable use guidelines, prohibited content rules, and security enforcement.

This Acceptable Use Policy ("AUP") governs the use of all services provided by RazorCloud ("Company", "we", "our", "us"). This policy applies to all clients utilizing web hosting, game hosting, VPS, dedicated servers, dedicated IPs, bot hosting, and network infrastructure. Violations result in immediate service suspension or permanent account termination without refund.

1. General Principles

You agree to utilize RazorCloud infrastructure responsibly, lawfully, and in a manner that does not compromise network security or degrade performance for other tenants. You maintain full responsibility for all content hosted under your account credentials.

2. Strictly Prohibited Content (All Services)

The following content is strictly forbidden across all RazorCloud services:

  • Malware, ransomware, spyware, keyloggers, or trojan distribution
  • Phishing portals, spoofed banking pages, or credential harvesting forms
  • Carding operations, stolen payment processing, or financial fraud tools
  • Copyright-infringing media, pirated software, cracked scripts, or warez
  • Extremist material, terrorism-related content, or illegal hate propaganda
  • Child sexual abuse material (CSAM) — reported immediately to law enforcement
  • Deepfake fraud scripts or non-consensual graphic material
  • Unlicensed gambling platforms operating in violation of local laws

3. Web & Shared Hosting Safeguards

For web hosting and reseller accounts, clients may NOT:

  • Operate public file storage or backup mirrors unrelated to hosted websites
  • Run cryptocurrency mining scripts or background CPU loops
  • Operate public torrent trackers, seedboxes, or P2P indexing nodes
  • Abuse PHP mail functions or send unsolicited bulk marketing emails

4. Game Server Abuse Rules

For game servers (Minecraft, Bot hosting, etc.), clients may NOT:

  • Deploy crash clients, exploit tools, or memory corruption utilities
  • Launch outbound network floods or DDoS attacks from game panels
  • Distribute pirated game plugins or unauthorized cracked game binaries
  • Operate mass alt-farming bots or automated abuse farms targeting third-party networks

5. VPS & Server Infrastructure Restrictions

Root access VPS and dedicated environments may NOT be used for:

  • Botnet command & control (C2) servers
  • DDoS-for-hire, stresser, or booter platforms
  • Open mail relays or spam campaign infrastructure
  • Crypto mining pools or unauthorized hardware stress testing
  • Abusive proxy/VPN networks masking malicious activities
  • Brute-force password cracking tools targeting external networks
  • Unauthorized port scanning or vulnerability probing

6. Dedicated IP Reputation

Assigned IP addresses remain the property of RazorCloud. Using IPs for spam campaigns, blackhat SEO, open proxies, or illicit activities causing IP reputation blacklisting will result in immediate IP revocation without refund.

7. Network Abuse & Security Monitoring

Network activity is monitored automatically to protect hardware integrity. Outbound DDoS attacks, ARP spoofing, packet sniffing, or network flood attempts trigger automated network port isolation and instant service suspension.

8. Abuse Notice Resolution

  • Standard abuse complaints sent to RazorCloud must be investigated and resolved by the client within 24 hours of notice.
  • Failure to respond to abuse tickets within 24 hours results in automatic account suspension.

⚠ Zero-Tolerance Violations

Malware, phishing, CSAM, DDoS attacks, and other severe violations result in immediate termination without advance notice.